Frequently Asked Questions 


In order to look after the health and safety of others attending this clinic as well as your own, please read the following:

Please do not attend the clinic if you can answer ‘Yes’ to ANY of the following screening questions:

  1. Have you tested positive for COVID-19? (subject to being certified by a medical health professional as fully recovered)

  2. Have you had contact with anyone with confirmed COVID-19, or someone who has been in direct contact with a confirmed case, in the last 14 days?

  3. Have you had any of these symptoms in the last 14 days?
    Fever greater than 38°C
    Difficulty breathing

What does Acupuncture feel like?

Most people find Acupuncture painless, although there are some sensations you might experience. A tiny pinch at the site of insertion, tingling or mild throbbing may be felt. Usually these feelings are comfortable and relaxing. There may also be a slight sensation on some points (often described as a dull ache or tingling) when the needle initially meets the Acupuncture point and this quickly fades.

Do you use disposable needles?

Yes, at Living Well Acupuncture we only use the highest quality, single use Acupuncture needles.

As members of the New Zealand Register of Acupuncturists we always adhere to strict hygiene and safety procedures.

What if I'm scared of needles?

Our Acupuncture needles are extremely fine and are nothing like the needles used for injections or blood tests. Most people are comfortable to have Acupuncture once they see how fine the needles are. The needles are inserted either for a few seconds or left in place for some time, depending on the results needed. However, if you prefer you can have Acupressure or Laser Acupuncture treatment without the use of needles.

Should I tell my doctor before receiving Acupuncture treatment?

If you are receiving treatment from your doctor or are on any medication we recommend you advise them you have decided to get Acupuncture. The Acupuncture may enable you to reduce or even stop taking some forms of medication, but your doctor should be consulted regarding any change of prescription. You should always tell your Acupuncturist about any medication you are taking or any medical conditions as it may affect your response to treatment.

Is there a cancellation fee for missed appointments?

There is no fee for a missed appointment if it is the 1st time, but if 2nd missed appointment a late cancel fee equal to the cost of your booked appointment is required. Living Well Acupuncture's canceling or rescheduling policy is in place to allow us time to organise our schedule and see another patient needing treatment.